I design systems where ambition collides with reality—enterprise platforms, AI-first products, and workflows that only work if they earn trust. My job is to restore clarity when technology outpaces understanding, and to turn complex ideas into experiences that can actually be built, shipped, and sustained.

I started my career in the early days of the web, working with federal agencies and small businesses who were trying to make sense of a brand-new medium. The tools and titles have changed many times since then, but the core problem hasn’t: powerful systems fail when people can’t understand how they work, what they’re doing, or why they should trust them. Design, at its best, closes that gap.

Over the last 25+ years I’ve worked across government, enterprise, and consumer products, with a long stretch focused on large-scale platforms, design systems, and AI-driven workflows. I’ve led UX for complex, data-heavy systems, partnered closely with engineering, and stayed hands-on enough to understand real constraints—not just idealized ones. I came up through browser-based UX, lived through mobile’s first wave, helped scale enterprise design systems, and now spend much of my time thinking about agentic AI, document-driven configuration, and how humans stay in the loop when systems get smarter.

My path here wasn’t linear. Before design became a career, I worked a wide range of jobs and lived a wide range of lives—experiences that taught me how different people navigate systems that were rarely designed with them in mind. That background still shapes how I work: I’m interested less in polished surfaces than in how systems behave under pressure, where they break down, and how people recover when they do.

I studied Philosophy at the University of Connecticut (Phi Beta Kappa), which left me with a lasting bias toward clarity, ethics, and asking uncomfortable questions about incentives and consequences. Today I’m based in Connecticut with my family, after years living across the U.S., and I work primarily in senior IC and design-leadership capacities.

The short version: I design to make hard things feel doable, complex systems feel legible, and ambitious ideas feel real—not theoretical. I write here to think in public about AI-first UX, enterprise systems, design leadership, and the emotional reality of software. I also keep a few long-running creative projects alive to stay grounded in making, not just shipping.